Working closer with our communities to drive accessible and responsive digital transformation

Future facing, faster, simpler, more intuitive, and accessible to all. That’s what we want our customer and digital services to achieve, for our residents and colleagues. 

To succeed, your leadership will matter more than your professional background. Compassionate, inclusive, and collaborative.  We’ve got a lot to do, we’ve got to accelerate our pace of change and we need you to take us forward and genuinely transform the way we operate. 

Easy? No. Challenging? Yes. You? Think it over. 

About the role

As Service Director of the Council and member of the Extended Leadership Team (ELT), this role takes collective and shared responsibility for the effective leadership and corporate management of the Council’s services and the delivery of improved outcomes and the achievement of value for money.

Acting as the Council’s Head of Profession on all matters within their portfolio of responsibility, the post is responsible for a range of Council services that includes, but is not limited to:

• Customer Strategy
• Customer Contact and Customer Services
• Digital Strategy
• Digital/Enterprise Architecture
• Digital Services / Operations
• Digital Business Partnering
• Cyber Security
• Data Strategy

At Cambridgeshire County Council, we offer a dynamic and supportive environment where you can make a real difference.  In return we offer a competitive salary, excellent benefits and the opportunity to be part of a forward-thinking Council.  

Further information including the job description and person specification can be found on the apply now page.