Joint Head of Neighbourhood Operations

Across Torfaen and Blaenau Gwent in South Wales, our councils are doing something genuinely different. As Wales’ first and only federated councils, we’re pioneering a new leadership model that brings two sovereign unitary authorities together around shared ambition, aligned leadership and collective impact. Both councils are also the first Marmot councils in Wales, embedding a clear commitment to tackling inequality, improving wellbeing and focusing on long‑term outcomes through everything we do.

This is a deliberate, innovative approach to collaboration, designed to unlock scale, capability and influence that neither council could achieve alone. It provides unprecedented scale and mandate for action to work across two distinct boroughs, with refreshing freedom to innovate and the credibility to influence regional and national conversations about how public services evolve. And our communities welcome this new, creative approach as an excellent way to address the challenges they face.

This role will keep our promises about improving the cleanliness and enjoyability of neighbourhoods across the boroughs. Covering streetscene, litter, cleansing, parks, playground and cemeteries, you’ll lead a committed and hard-working team of frontline operatives who are proud of the difference they make. You’ll develop and implement innovative ways of planning and delivering work, co-designed with residents and rooted in the Marmot principles of wellbeing. It’s a hugely attractive opportunity to do pioneering work in one of the most visible and important responsibilities we have.

Candidates will demonstrate an excellent understanding and grasp of this area, and will have comprehensive practical leadership experience of all aspects of the portfolio – including regular liaison with elected members, for whom this is a hugely important issue. Experience of managing large multi-disciplinary teams and significant (£6.2m) budgets is essential, and strong candidates will additionally bring a consistent track record of service improvement, performance management and delivering measurable operational outcomes.

For further information, please view the role profile below.

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To apply:

To apply for this job please click on the Apply button below and fill out the requested information. When prompted, please submit your CV and a Supporting Statement of no more than 1000 words.

With your CV, please also provide the names and contact details of two referees, one of whom should be your current or most recent employer. Referees will only be contacted if you reach the final stages, and we will not contact referees without your permission.

Your supporting statement should express why you are interested in this role and what experience you can bring to the organisation. The statement should tackle the specific requirements of the role; outlining examples and outcomes showing how you meet those requirements.